Ambientes remotos e sessões RDP
SSL Certificate Error When Connecting to Maestro in Python
Why did the bot fail to connect to Maestro? The bot failed because, in Python, the call to Maestro did not ignore the self-signed SSL certificate from the proxy or server. This issue is common in corporate environments that use internal certificates ...
"Session Not Found" Error When Using a Startup Script to Disconnect User Sessions
Issue Description When using a startup or logout script to disconnect user sessions on Windows, some users encounter the following error: Session not found This usually happens when the username contains spaces, for example: USER NAME In such cases, ...
Where Can I Find Learning Resources and Courses to Get Started with BotCity ?
Description It’s common for new users creating an account on BotCity to express interest in learning more about the platform. These questions often come through the Maestro support chat, either during the sign-up process or shortly after account ...
What Features Are Available on a Free BotCity Maestro Account ?
Description A common question from new users of BotCity Maestro is what features are included in a free (community) account. These questions often come through the support chat on the sign-up screen, and usually include: How many bots can I create? ...
How to fix Python environment preparation failed error
A very common error when executing automations through the Runner is Python Environment Preparation Failed. As the name suggests, the Runner fails when trying to prepare the Python environment for the robot's execution. This error occurs in different ...
Error Running Wizard.exe: How to Fix It?
Issue When attempting to start the installation, configuration, or authentication process of the BotCity Runner using the wizard in .exe format, you may encounter difficulties opening the file. This error usually occurs due to company security ...
Error Running Edge Browser via Orchestrator: How to Fix It?
Issue During the execution of robots using the Microsoft Edge browser through the orchestrator, a specific issue was identified: the browser did not start correctly, whereas when running locally, the flow executed normally. The error presented was: ...
Resolving SSL certificate verification issues when running commands using 'pip'
Access blocks are quite common in corporate environments. As a result, you may encounter problems when trying to use BotCity tools and Python resources on a machine in your company's environment. One problem that may occur in these scenarios is the ...
What to do when Runner seems stuck when executing a new task?
In sporadic situations, the Runner may seem stuck after pulling a new task for execution. In this situation, the execution is not started, and the Runner status remains as Executing task ... until the Runner is restarted. Overall, the resources used ...
Problems with dependencies when running an automation
This problem usually occurs when the dependencies installation step is not done correctly. When running the code, a message is displayed regarding the installation of the packages: ModuleNotFoundError: No module named 'botcity’ The first step is to ...