General
Best Practices for Using BotCity Windows Inspector
Introduction When developing automations with the BotCity Windows Inspector, following certain best practices can significantly improve your experience and results. Below are key recommendations and important points to consider during development. ...
How to Diagnose and Fix Installation, Authentication, or Execution Issues with BotCity Tools
Diagnosis To assist in identifying these issues, starting from version 1.2.5, the Wizard now includes the Diagnostic tool, which aims to check: Connectivity with BotCity services Possible network blocks Installed versions of Python and Java in the ...
Are Datapool Items Automatically Counted in Insights ?
Question When using BotCity Maestro, are the items from the datapool automatically reflected in the Insights dashboard? Answer No. Datapool items are not automatically counted in the Insights tool. To have this information properly displayed in ...
Datapool Inaccessible After Repository Migration: How to Fix ?
Issue During the migration of robots to new repositories, a failure was identified: some old repositories that still contained logs and datapools had been deleted or lost access. As a result, important information (execution logs and data pools) ...
What are the features and limitations of a Community license on BotCity Orchestrator?
A new account that is created on BotCity Orchestrator has full access to the platform's functionalities (trial) for a period of 30 days. After this 30-day period, access to the platform continues in the same way; the only differences are some ...
How to open a support ticket?
If the knowledge base articles or our documentation portal did not resolve your questions or issues, you can open a new support ticket through the portal. After detailing the type of support you need, the ticket will be directed to our team so that ...
Problems with blocking environments
If you are trying to use BotCity's tools in a corporate environment, you may encounter some issues related to environment locks. Here are some of the most common issues when using the BotCity Studio SDK in blocking environments: Installation through ...