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Troubleshooting when using ‘Print Screen’ in BotCity Studio
In some sporadic cases, when using the 'Print Screen' key to take a screenshot, the captured image is not displayed in Studio. This behavior may be related to several factors, such as other applications intercepting the 'Print Screen' action, ...
Keeping your remote session active when using Runner
In some cases where a VM is used to run the automation, keeping the remote session active is necessary to avoid problems with the graphical interface, such as the OSError: screen grab failed error. This error is usually thrown when trying to perform ...
What are the features and limitations of a Community license on BotCity Orchestrator?
A new account that is created on BotCity Orchestrator has full access to the platform's functionalities (trial) for a period of 30 days. After this 30-day period, access to the platform continues in the same way; the only differences are some ...
Problems with blocking environments
If you are trying to use BotCity's tools in a corporate environment, you may encounter some issues related to environment locks. Here are some of the most common issues when using the BotCity Studio SDK in blocking environments: Installation through ...
Problems with dependencies when running an automation
This problem usually occurs when the dependencies installation step is not done correctly. When running the code, a message is displayed regarding the installation of the packages: ModuleNotFoundError: No module named 'botcity’ The first step is to ...