Recent Articles
Why is the Runner stuck on "Executing task..." and how to fix it?
Overview Occasionally, the BotCity Runner may appear stuck after retrieving a new task from the queue. In these cases, the status remains as: Executing task... and the automation does not actually start until the Runner is manually restarted. Likely ...
How to Resolve the “ModuleNotFoundError” When Running Your Automation?
Overview If you encounter the following error when running your automation: ModuleNotFoundError: No module named 'botcity' this means the Python environment being used to run the automation cannot find the required package. This issue is typically ...
How to Resolve the Issue of Installation Stuck at 0% in BotCity Studio ?
Overview If you're trying to install BotCity Studio or start the BotCity Runner and the installation gets stuck at 0%, or you experience authentication or login errors, it is very likely that your corporate environment is blocking the required ...
Best Practices for Using BotCity Windows Inspector
Introduction When developing automations with the BotCity Windows Inspector, following certain best practices can significantly improve your experience and results. Below are key recommendations and important points to consider during development. ...
How to Diagnose and Fix Installation, Authentication, or Execution Issues with BotCity Tools
Diagnosis To assist in identifying these issues, starting from version 1.2.5, the Wizard now includes the Diagnostic tool, which aims to check: Connectivity with BotCity services Possible network blocks Installed versions of Python and Java in the ...